Cookies Policy

This Cookies Policy explains how Alawin Casino uses cookies and similar technologies when you visit or use its website. It describes what these technologies are, why they may be used, the choices available to you and how they may relate to information handled under our Privacy Policy. By continuing to browse or use the website, you acknowledge that cookies may be placed on your device where permitted by law and according to your selected preferences.

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1. What are cookies?

Cookies are small text files that a website may store on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise a device, remember certain information and support particular functions. Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may sometimes be linked with account, device or usage information held by the website.

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The term cookies is commonly used to describe several related technologies. These may include web beacons, pixels, tags, software development kits, local storage and similar tools. Some technologies are stored on your device, while others collect information about how your browser or application interacts with a website. For convenience, this policy refers to all of these technologies as cookies unless a distinction is needed.

Cookies may be session cookies or persistent cookies. Session cookies are used during a browsing session and are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains may depend on its purpose and the settings of your browser or device.

First-party and third-party cookies

First-party cookies are set by Alawin Casino or by service providers acting on its behalf. Third-party cookies are set by another organisation whose services may be used on the website. For example, third-party services may support website analytics, security, payment functions, content delivery or advertising measurement. Third parties may use information collected through their technologies in accordance with their own privacy notices and terms.

2. Why we use cookies

Cookies may be used for a range of operational, security and service-related purposes. The cookies used on a particular page may change as the website, its features and the services supporting it develop. We aim to use cookies in a proportionate way and to provide information about optional technologies where consent is required.

Strictly necessary cookies help the website operate. They may support navigation, account access, session management, security, fraud prevention, load balancing and the delivery of requested services. These cookies are generally required for core functions and may not be disabled through the website preference tool.
Functional cookies remember choices and preferences, such as language, region, display settings or other selections made during a visit. They can make the website easier to use and help provide a more consistent experience.
Performance and analytics cookies help us understand how visitors use the website. They may show which pages are visited, how users move through the website, whether pages load correctly and where improvements may be useful. The information is generally assessed in an aggregated or pseudonymised form where appropriate.
Security and integrity technologies help identify unusual activity, protect accounts, reduce automated abuse and support the safe operation of gambling-related services. These technologies may be used alongside other checks and controls.
Preference cookies may remember settings relating to cookie choices or other website options. They help ensure that your selections are applied during later visits or across different pages.
Advertising or measurement cookies, where used and permitted, may help measure campaigns, understand referrals and present information that is more relevant to an audience. These technologies may involve sharing limited online identifiers with advertising or measurement providers.
Content and service cookies may support embedded tools or features provided by other organisations. The availability and operation of these features can depend on the relevant provider's technology and policies.

Not every category will be active for every visitor, device or page. The precise cookies and technologies used may also depend on whether you are logged in, which features you use, the browser you choose and the consent options available in your location.

3. Your choices and managing cookies

Where applicable, you can manage optional cookies through the cookie preference tool shown on the website. You may be able to accept all optional cookies, reject optional cookies or choose individual categories. Your choices may be saved in a preference cookie so that the website can remember them. If you clear your browser data, use another device or visit through another browser, you may need to make your choices again.

You can also manage cookies through your browser, device or operating system settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies generally or receive a warning before a cookie is stored. The method differs between browsers and devices, so you should check the help or support information provided by the relevant manufacturer.

Blocking or deleting strictly necessary cookies may prevent parts of the website from working correctly.
Disabling functional cookies may cause preferences to be lost or require repeated selections.
Rejecting analytics cookies will not usually prevent access to the website, but it may limit our ability to understand performance and improve the service.
Blocking third-party cookies may affect embedded content, referrals, measurement tools or services supplied by other organisations.
Cookie controls do not necessarily remove information that was collected before your settings were changed.
Your browser's do-not-track setting may not control every type of technology used on the website.

Some devices also provide advertising privacy controls or options for limiting the use of identifiers. These controls may affect personalised content or measurement, but they may not stop all advertising or all data collection. If you use more than one device or browser, settings may need to be applied separately.

Consent and required technologies

Where applicable law requires consent for non-essential cookies, we will seek consent before using those cookies and provide a way to withdraw or change it. Withdrawing consent does not affect processing that took place before withdrawal and does not necessarily remove information already held by a provider. Technologies required to provide a service, meet security obligations or comply with legal requirements may continue to operate where legally permitted.

4. Information collected and third-party services

Depending on the technology and its purpose, cookies may collect information such as an online identifier, device type, browser type, operating system, approximate location, language settings, referring page, pages viewed, links selected, session times, error information and interactions with website features. Cookies may also help identify whether a device has previously visited the website or whether a particular preference has been selected.

We may use information from cookies for website administration, security, service delivery, analytics, customer support, fraud prevention, compliance and marketing measurement where permitted. Information may be combined with information provided by you or generated through your use of the website. We do not use cookies to remove your responsibility for keeping account credentials and devices secure.

Some cookies may be provided by third-party technology, analytics, security, content, payment or advertising partners. These providers may process information in countries outside Australia, depending on their business arrangements and infrastructure. Their use of information may be governed by separate privacy statements. You should review the relevant third-party information if you want to understand how a provider handles data collected through its services.

Third-party services and the cookies they use may change over time. We may update the technologies on the website to maintain security, introduce features, improve performance or meet legal and operational requirements. A provider's cookie name, duration or function may also change. For this reason, a complete list of every cookie may not be reproduced in this policy.

Links to other websites

The website may contain links to external websites or services. Those websites are not controlled by Alawin Casino, and their cookie practices may differ from ours. This policy does not apply to external websites. You should read the applicable privacy and cookie information before providing information or accepting technologies on another website.

5. Updates and further information

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies used, legal requirements, industry practice or our privacy arrangements. When we make a material change, we may provide notice through the website or update the policy date where appropriate. The current version published on the website applies to your use of the website from the date it is made available.

This policy should be read together with the Alawin Casino Privacy Policy, Terms and Conditions and any other notices displayed on the website. The Privacy Policy contains further information about how personal information may be collected, used, stored, disclosed and handled, as well as information about applicable privacy rights and choices.

If you have a question about cookies, privacy or your preferences, please use the contact or support option made available on the Alawin Casino website. We will handle enquiries in accordance with our applicable policies and legal obligations. Do not include sensitive account credentials or payment information in a general enquiry unless the website specifically requests it through a secure process.

Cookies are only one part of online privacy and security. You should keep your browser and device software up to date, use appropriate security settings, protect your account information and log out when using a shared device. If you are concerned about gambling activity, use the responsible gambling tools and support information available through the website.